Clear policy.
Steady practices.

Built for the day-to-day realities of a small practice — front desk intake and insurance verification, OSHA-aligned infection control, HIPAA privacy safeguards, emergency response, new-hire onboarding, and incident tracking that holds up under audit or accreditation review. This is the standard six-policy foundation most independent clinics, DPC practices, and home care agencies start with, and it falls under the 5–6 policy pricing tier.

Built for practices operating under Washington's counselor credentialing framework (chapter 18.225 RCW and related WACs) — covering the disclosure statement requirements, the state's duty-to-protect standard from Volk v. DeMeerleer, associate supervision agreements, and telehealth consent, alongside the standard HIPAA and confidentiality basics. Most counseling manuals fall under the 8–12 policy pricing tier given the additional coverage areas.

Written with over a decade of hands-on oncology clinical research behind it — covering USP <800> hazardous drug handling and safe disposal, ASCO/ONS chemotherapy administration safety standards, DEA controlled-substance chain-of-custody (21 CFR Part 1300), and the added informed-consent and monitoring requirements specific to cancer treatment and clinical trial participation. Given the added complexity, oncology and specialty manuals typically fall under the oncology & specialty pricing tier.